Refund Policy
At Stitched by Leah, every piece is made with care and created just for you. Because each item is personalized, I’m unable to accept returns or exchanges once an order has been placed.
Custom Work
Every item is stitched based on the details you provide, making it truly one of a kind. Due to the custom nature of these pieces, they cannot be restocked or resold.
Double-Check Your Order
Please take a moment to review your order before submitting—especially names, dates, and custom details. This helps ensure your piece turns out exactly how you envisioned.
If Something Goes Wrong
On the rare chance I make a mistake, please reach out within 30 days of receiving your order at stitchedbyleah@gmail.com. I’ll gladly work with you to make it right, whether that means fixing the issue or sending a replacement at no extra cost.
My Promise
Your happiness truly means so much to me. While returns aren’t possible due to the personalized nature of each item, I will always do my best to make sure you love your order.
By completing your purchase, you acknowledge and agree to this return policy.
Questions? Feel free to reach out anytime at stitchedbyleah@gmail.com.